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Priorities

You can easely customize ticket priorities by going to Setup-> Support -> Ticket priority

Tickets priority are feature in Business24 CRM to easily anwser and check the tickets by priorities.

Some customers will always choose the HIGH priority but feel free to organize for your needs.

Related Articles

  • Auto Close Tickets

  • Setup Ticket Form

  • Allow access to tickets to non-staff members

  • Ticket Services

  • Translating ticket priorities and ticket statuses

  • Private staff notes


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