Business24CRM Help
  • Back to Site

Private staff notes

To add private ticket note open the ticket and click on the Notes tab from on top.
Ticket notes are only visible to staff members so they can collaborate together if multiple assistance is required.

Related Articles

  • Auto Close Tickets

  • Setup Ticket Form

  • Allow access to tickets to non-staff members

  • Ticket Services

  • Translating ticket priorities and ticket statuses

  • Allowed file extensions


Powered by business24crm.com