Ticket Services

Ticket services is feature in Business24 CRM that allows you customer to select to what service/product this ticket is related when opening new ticket.

Eq.

  1. Product/Service 1
  2. Product/Service 2
  3. Product/Service 3

When your customer will open the ticket the admin will know that this ticket is related to specific service.

You can easily enable / disable this option from Setup->Settings->Tickets.

To create new ticket service navigate to Setup->Support->Services.

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